Privacy Policy
Last Updated: 13 Sep, 2024
At Lotus AI Labs, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our contact form, or interact with our services.
1. Information We Collect
When you visit our website, we may collect the following information:
- Personal Information: If you use our contact form, we collect your name, email address, and any other information you choose to provide in your message.
- Usage Data: We use Google Analytics to collect information about your use of our website, including your IP address, browser type, pages visited, and the time spent on each page. This information helps us understand how visitors interact with our site and improve our services.
2. How We Use Your Information
We may use your information for the following purposes:
- To Respond to Inquiries: We use the information you provide in the contact form to respond to your inquiries or requests.
- To Analyse Website Usage: Google Analytics helps us understand how visitors use our website, allowing us to improve user experience and site performance.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: By submitting your information through our contact form, you consent to our use of your personal data to respond to your inquiry.
- Legitimate Interests: We use Google Analytics based on our legitimate interest in understanding website traffic and improving our services.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to analyze website usage and improve our services. Google Analytics uses cookies to collect and store anonymous information about your interactions with our website. Click here to access our cookie policy .
You can control cookie preferences through your browser settings. For more information on how Google uses data when you use our site, please visit Google’s Privacy & Terms.
5. Data Sharing and Transfers
We do not share your personal data with third parties except as necessary to provide our services (e.g., Google Analytics). As our website is based in the EU, we comply with GDPR requirements for data protection. Google Analytics may transfer data to servers outside the EU; however, Google is committed to complying with GDPR and has implemented appropriate safeguards.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Data collected through Google Analytics is retained as per Google’s data retention policy.
7. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
- Erasure: You have the right to request deletion of your personal data, subject to certain conditions.
- Restriction of Processing: You have the right to request that we limit the processing of your personal data.
- Data Portability: You have the right to request a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us: legal@lotusailabs.com
8. Security
We take reasonable measures to protect your personal data from unauthorised access, use, or disclosure. However, no internet-based service can be completely secure, and we cannot guarantee absolute security.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: legal@lotusailabs.com