Cookie Policy
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
Our baseline analytics, Cloudflare Web Analytics, is cookieless — it does not store cookies on your device and runs without needing your consent. We do not use advertising or cross-site advertising cookies on this website.
With your consent, we additionally use Google Analytics 4, which sets cookies to help us understand how the site performs and to measure the journey from this website through to sign-up on our app at pacman-app.lotusailabs.com. We use Google Consent Mode, so these cookies are not set until you accept them via our consent banner. The analytics cookies we may set, once you consent, are:
| Cookie | Provider | Purpose | Typical duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes individual visitors to measure site usage and the sign-up funnel. | Up to 2 years |
_ga_<id> | Google Analytics | Persists session state for a specific GA4 property. | Up to 2 years |
We also store your cookie choice itself (a small entry in your browser’s local storage, not an advertising cookie) so we don’t ask you on every page. Some third-party services you actively choose to use — for example, booking a call through our scheduling provider — may set their own cookies, which are governed by those providers’ own cookie and privacy policies. A small number of strictly necessary cookies may be used only where required for the website to function and remain secure; these do not track you.
Your consent choice and how to withdraw it
When you first visit, our banner lets you Accept or Reject analytics cookies. If you reject, Google Analytics is never loaded and no analytics cookies are set; only the cookieless baseline runs. You can change your mind at any time: clear this site’s stored preference (and any _ga cookies) in your browser, and the banner will reappear so you can choose again. The browser instructions below also let you block or delete cookies entirely.
Managing your cookie preferences
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.